WiZink
WiZink Marca Recomendada
Marca Recomendada
Performance da Marca
Índice de Satisfação nos últimos 12 meses.
Taxa de Resposta
100%
Tempo Médio de Resposta
100%
Taxa de Solução
87,8%
Média das Avaliações
38,7%
Taxa de Retenção de Clientes
29,3%
Prémios e distinções
Marca Recomendada
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WiZink Bank, S.A.U. – Sucursal em Portugal
  • 218 700 500 | Custo rede fixa nacional
  • Av. Colégio Militar, nº37 F
    6º piso D
    1500-180 – Lisboa
  • reclamacoes@wizink.pt

WiZink - Cancellation of wizink contract

Resolvida
Cidalia Pimenta
Cidalia Pimenta apresentou a reclamação
28 de fevereiro 2020
Today I was approached by a wizink representative who after much insistence on giving me a simulation, took down my personal data , asked for my id card to confirm my details and proceeded to take a photo of my card without asking my permission. This whole interaction left me feeling very dubious indeed. He said that another representative would then call me to follow up with further details of the simulation. A few minutes later I received a usage agreement in my email inbox which is not at all what was discussed and it was not my intention to agree to anything at that moment but only to receive further information.
This is a gross abuse and misrepresentation on your employees part and I have no desire to have any dealings with a company who is less than honest and direct in their intent. I wish to request that you terminate this contract with immediate effect and remove all my personal data from your database.
Look forward to your reply in this matter.
Cidalia
Data de ocorrência: 28 de fevereiro 2020
WiZink
6 de março 2020
A situação exposta encontra-se encerrada. Obrigado
Esta reclamação foi considerada resolvida pela marca, e aceite pelo utilizador
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