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CeX Complete Entertainment Exchange, Unipessoal Lda

CeX - Assault by cex staff in forum barrerio

Sem resolução
Nilsson
Nilsson apresentou a reclamação
8 de novembro 2020
Hello,

I made a visit to the CEX Forum Barreiro store today 7 November 2020 and was first abused by staff for not using the chinese chemicals you offer in the entrance, I have problems with the hands when using this kind of products and I got to hear from the staff get out of the store, I been spending a lot of money in this store the past 5 years, the staff behaved like mental patients.

Lisbon CEX store never bothered or assaulted any people for not using the Chinese chemicals.

When walking out from the store the verbal abuse continued.

Then the employee chases after me outside the store and was agressive and hit me several times and pushed me against a wall, he also said he shall pick me outside and assault me in the street.

Are CEX staff Wuhan flu brainwashed and start abusing clients and making threats?

I shall share this story with my business and political contacts!

Portugal is now soon a third world country when your company CEX create a situation where stores are not respecting human rights, it is disqusting how Barreiro Forum shop behaved tonight.

CEX is now attacking clients with fists and using stomach, and also making threats about assault after work hour.

When a store employee outside the establishment do this kind of things against clients it is disqusting and shame the whole country.

Best regards
Data de ocorrência: 8 de novembro 2020
CeX
10 de novembro 2020
Hello Nilsson

Thank you for bringing this to our attention, as we take situations such as this very seriously and in no way we allow, promote or tolerate abusive and/or aggressive behaviour towards any customer and/or any staff member.

A full investigation has been conducted by senior management as well as the store's area manager, with all those who were involved in this situation. As a part of this investigation, we have reviewed all the CCTV footage of the incident, and can confirm that there is no evidence of our staff acting in the manner in which you have described.

CeX will always ably with government and public health guidelines in order to do our part in decreasing the spread of the pandemic virus SARS-CoV-2, which includes the use of products like hand rub sanitizer (Alcohol-based solution or gel) that we always advise customers to use upon entering the shop.
All of the products we use are certified as required, despite the location where they are made and or purchased from.

If there is anything else we can assist you with, please let us know.

Best regards,
Afonso
Nilsson
10 de novembro 2020
This is a lie the store staff member pushed and hit me outside the store and made threats to assault me in the street, I told the staff when entering my hands have issues with alkohol, lack nafta and paint products in general, there is no science facts behind use of alkohol on hands and what about clothes, gloves, shoes?

Anyway I have had no bad treatment like this in any store in Lisbon area beside CEX in Barreiro, your staff shall not be rude and authoritarian against a returning customer, and there was a comment not approved in this forum but posted in reply to this reclamation saying that the same individual in your store did similar things to other clients, I was also refused to sign the complaints book, I asked for the book to be signed in the entrance, I refused to step inside a store where your staff made threats of violence .

I know business owners in Barreiro, and they know who I am.

I ask now for a meeting with an executive manager for CEX.

Your store should have been polite and treated the customer in a normal way.

CCTV camera for sure show the staff member when he pushed and hit me, if you say it is not so then sir you are lying.

Best regards
Nils
Nilsson
10 de novembro 2020
You believe this virus hoax? Go to Sweden and see how it is there, please start to think and not swallow all the liberal and socialist lies.

i
Nilsson
11 de novembro 2020
In your replay you said: we always advise customers to use upon entering the shop.

Advice and force customers to do sonething is two different things, when you say advice customers, I understand it is then not mandatory to use the chinese chemicals before entering CEX stores?
CeX
11 de novembro 2020
Hello Nilsson 

As previously informed all stores are following the public health officials and government authorities on how to mitigate this pandemic in Portugal. On the health and safety guidelines that stores have, the staff should always advise and/or instruct customers to use the hand rub sanitizer in order to protect all the customers (present and future) as well as the staff members. 
Unfortunately, people that are carrying this virus may be asymptomatic but still spreading the same, which forces us to be extra vigilant not only to protect you as well as all the other people. 

We're sensible to any pre-conditions customers can have, but as said before, our stores need to make sure we are doing our part to help control the spread of SARS-CoV-2.
Upon investigating the incident there's no evidence of any misconduct from our end, reinforcing that in no way we allow, promote or tolerate abusive and/or aggressive behavior towards any customer and/or any staff member. 

If there is anything else we can assist you with, please let us know.

Best regards,
Afonso
Nilsson
11 de novembro 2020
Where is this year 2020 season flu?

Please there is no flu viruses spreading from a person not having the flu this is made up never heard about for any other flu.

I did not read any answer for my question, is it mandatory to use chinese chemicals in CEX stores?

Your staff member told outside the shop near the book store he shall beat me up in the street, I am now going to use my gopro camera same as police use on my jacket and record when entering stores in Portugal.

Masks from China is impregnated also with chemicals...

I ask you go to youtube and watch interview with Swedish professor Giesecke he is high ranking advisor to WHO, ECDC and Swedish government, he says loud and clear this is harmless flu for majority of people, how media like the communist news network CNN report it is false.

I have asked a business owner in Cascais if there are any law to use chinese chemicals when entering any store in Portugal, this person family member is working as police in Portugal and the answer is NO there is no law to force people to use alkohol or other chemicals before going into a shop.

CEX stores with this kind of behaviour is from now on loosing future purchases from my wallet.

And by the way it is impossible if a real pandemic is going on to stop it with any kind of crazy measures, nature is stronger then any chemicals or lock downs, I feel sorry for the 200.000 babies who was born dead between March and Oktober as a result of hospitals around the world closing down screening for other diseases or conditions and fear mongering in left wing media scared people to visit a hospital during this period.

When you do not want to admit the wrong doing of the staff member, I shall inform CEX in UK.

You should ask customers to spray alkohol all over them if your store staff is afraid of viruses, the nasty virus can be on shoes, clothes, bags, wallets, credit cards, cash money, hair and nails and even on jewelry.

Why not spray all the articles for sale to be extra obedient to the government who is saying 137 year old people died of the flu...

Nazi Germany started like this... it start with rules and discrimination and end with camps!
Nilsson
11 de novembro 2020
Police can collect the CCTV film from outside the store, it is for sure visible what the staff member did.
Nilsson
11 de novembro 2020
I was refused by the staff to write in the complaints book.
Nilsson
2 de fevereiro 2021
When are cameras installled in CEX to film people using the mark of the beast, the alkohol bottle?

Shop in Forum Barreiro have installed small gopro cameras filning the alkohol bottle, tourists asked the store why there are cameras pointing towards the bottle...

People must wake up before they are told to gather in the square to be picked up and installed in a covid death camp!

Trudeau have now imposed covid camps in Canada...
Esta reclamação foi considerada sem resolução
Comentários

Nilsson, are you retarded?

Nilsson if you like Sweden so much go ahead and stay there we don’t need people like you in Portugal

To add that they probably don’t want you there either but it’s worth the true

*try

Go out of Portugal then... bye bye...

Nilsson Autor
2 de fevereiro 2021

Portuguese people who send such comments are low educated people and many are obviously now like obedient sheep. CEX shops and many others are soon bankrupt because of national stupidity and hysteria, lots of businesses are for sure cheap to buy up when this fake virus been pushing the Portuguese economy to collapse.

There is not 1 person who died by this flu, people over 80 died of age combined with other health issues, season flu covid19 is not the main cause of death.

Every 24 hours approx 240 to 300 persons * PROIBIDO * in Portugal, approx 90.000 to 100.000 * PROIBIDO * every year, 12.000 deaths divided in 365 days is 32 people age 80 or older every day, this is not abnormal mortality for a nation with approx 10 million people if this was a true pandemic all age groups including young and healthy people would * PROIBIDO *, like the spanish flu in 1917 and 1918.

Go and study world bank documents there you can read project corona virus shall last until 31 March 2025, keep injecting your skin with alkohol and develop cancer, keep using for 4 more years masks that prolong all kind of infections and where bacteria build up inside the masks, keep social distance for 4 more years and make children develope social and mental problems, churches and religion is also under attack from very evil forces and when schools are closed until 3q March 2025 a whole generation got their education destroyed by a left wing liberal hoax called Covid19

In Belorus and Sweden and parts of Brazil we dont buy this hoax, can someone explain why the virus situation is not a problem in Sweden but in Portugal is is described by left wing controlled media as the end of the world and Portugal have insane rules and restrictions and masks wearing and Sweden do not have it and yet Portugals situation is worse, why is it like that?

It was and is illegal for citizens to leave USSR, North Korea, DDR and Ceausescus Romania, and now Portuguese people can not leave their own country, a country part of EU, it is now soon like it was when Salazar ruled!

Nilsson Autor
2 de fevereiro 2021

Just1c3 - are you retarded? maybe you are one of those evil Portuguese people who goes into parks and killing innocent animals?

Nilsson Autor
2 de fevereiro 2021

Miguel - are you an employee in a CEX shop? you open account in this website january 2021 and comment 3 times against my reclamation it is indeed strange. You must be affiliated with the CEX store or internet troll.

Nilsson Autor
2 de fevereiro 2021

Daniel Medina - you are trapped in a country under an arbitrary government, and you ask me to leave? which I can, but you can not leave, if you would start and think before commenting you would realise Portugal is now ruled by a very corrupt and sick government. The Wuhan flu corona virus 2020 season flu are part of a political game to ruin selected countrys economy and push people into poverty and unemployment.

Portugal are dependent on economical aid from Germany and the nordic countrys because the mismanagement of your governments. Do not write and ask people who is helping Portugal to leave!


We still have freedom of speech in Europe.

Nilsson Autor
2 de fevereiro 2021

Miguel - we dont need your kind of people in Portugal or in Europe, you should pack up and leave.

Nilsson Autor
10 de fevereiro 2021

The German lawyer Dr Reiner Fuellmich is suing companies involved in the fake PCR tests as well as possibly the WHO and other actors who have caused great financial damage with all the restrictions and measures, which are justified by the cheat tests. He is active in both Germany and the United States. It is a scandal to still use the PCR tests that have never been validated to make diagnoses. The WHO approved the test without any evaluation following a study published in the EU's scientific journal. The study was never reviewed until several months later, a so-called peer review. It was then established that there were lots of factual errors and even discrepancies. The study would never have been published, but has still not been withdrawn. The PCR test gives up to 97 percent false positives and can not determine any ongoing infection.