Their customer website: https://areadecliente.dpd.pt/iportal.php/auth/login is a real disaster; it crashes constantly, regardless of the browser used.
15% of orders don't receive labels by email, and I get an error when clicking on their link to print or download them.
If you use your home as a pickup location or the store, the result is equally horrible. They don't answer emails, and the customer service line never answers anything and tells you to email customer support.
Esta reclamação tem um anexo privado
Data de ocorrência: 24 de março 2025
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