Performance da Marca
Índice de Satisfação nos últimos 12 meses.
Taxa de Resposta
100%
Tempo Médio de Resposta
95%
Taxa de Solução
83,3%
Média das Avaliações
32,5%
Taxa de Retenção de Clientes
25%
Ranking na categoria
Caló Santos, Unipessoal Lda
  • 918 353 687
    Chamada para rede móvel nacional
  • Travessa Senhor do Calvário
    4435-449 Rio Tinto
  • geral@cstech.pt

CSTech Portugal - Want a refund

Resolvida
Damien
Damien apresentou a reclamação
11 de novembro 2022
Good morning Cstech is the worst company ive ever purchased from! They gave up replying to me ! I wanted a refund for a battery that i purchased from them! They knew it was almost 14 days and they never replied to me ! So i couldnt get a refund! Customer services is absolute sh!t they DO NOT CARE! If this isnt resolved before wednesday im taking them to a small claims court ! And i will win!
Data de ocorrência: 11 de novembro 2022
CSTech Portugal
11 de novembro 2022
Dear customer, we have always replied to you and we have emailed since your first contact our address and return instructions.
You had several time to make the return and you still haven't shipped the item to us, how do you wan't us to provide any assistance if you are not willing to return the item?
Meanwhille over 30 days have been passed since the delivery of the product (11 of october) and we are still waiting for the product to be returned.
Since the order has been delivered for more then 30 days please be advised that you are only ilegible to the exchange of the faulty goods, that means we will exchange your product for a new one free of cost under the warranty.
Best regards
Esta reclamação foi considerada resolvida pela marca, e aceite pelo utilizador
Comentários
Esta reclamação ainda não tem qualquer comentário.