Performance da Marca
Índice de Satisfação nos últimos 12 meses.
Tempo Médio de Resposta
62%
Taxa de Solução
80%
Média das Avaliações
0%
Taxa de Retenção de Clientes
100%
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Devoteam - Bad cloud consultant

Resolvida
Utilizador
Utilizador apresentou a reclamação
18 de julho 2024
Dear Devoteam,
I am writing to formally address an issue concerning one of you consultas, Ricardo Lisboa, which I believe requires your urgent attention. The situation pertains to this co-worker and his interaction with junior employees, which has been problematic and counterproductive to our team's morale and productivity.
It has come to our attention that Ricardo has been engaging in behavior that misrepresents their role and contributions. Specifically, Ricardo Lisboa is presenting himself as a mentor and and instructor to junior co-workers, while in reality, he is using these opportunities to learn from the juniors and subsequently take credit for their work and ideas.
This behavior not only undermines the juniors' confidence and development but also creates a misleading perception of Ricardo's contributions to the team.
Several junior colleagues have underevaluated the importance of the situation but the mid and sénior co-workers are expresseing their frustration and disappointment regarding this matter.
They feel that their efforts and innovations are being overshadowed and appropriated by Ricardo Lisboa.
This has led to a significant mistrust.
We believe this situation warrants immediate intervention.
Thank you for your attention to this matter. I am confident that with your intervention, we can restore a fair and positive working environment that supports the growth and recognition of all team members.
Data de ocorrência: 18 de julho 2024
Esta reclamação foi considerada resolvida
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