I joined Fitness Up in June. When I was there, a girl explained me the conditions and she told me that the contract will be signed for 1 year and if I didn't complete the year I will have to pay 2€/month for all the remaining months until completing 1 year. I was going to be there for 6 months but I thought it was fair so I decided to joing. When I went to cancer my suscription, it happened that the information I got at the begining was wrong and that I have to pay 2€ per week I have been using the gym. I think it is not fair, and I shouldn't pay the consequences for these misunderstaing. Moreover, the gym didn't give me any physical contract when I joined, so I didn't have any documents to read that. If I had knew the price I will have to pay, I may have joined to another gym that do not penalize for breaking the contract and that would have cost less than Fitness up after adding the charges for the penalizaty.
Data de ocorrência: 26 de dezembro 2019
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