When trying to request the TVDE Driver's Certificate, the following message appears:
The required data could not be validated. If the situation persists, you can contact support via e-mail imtonline@imt-ip.pt indicating the code: VM-E1 ". The registered document was the Residence Permit.
also i notice there in system my nationality is portuguese but i'm bangladeshi. and there no any option to change the data. then i send all my documents through email.
could you please let me know how to solve this problem.
Esta reclamação tem um anexo privado
Data de ocorrência: 6 de julho 2020
Para deixar o seu comentário tem de iniciar sessão.