Tripmonster

Travelgenio SL.

Ranking na categoria

Categoria
Sites de Reservas de Viagens

Telefone: +34 911160765

Morada
c/Albasanz, 15, Edificio A, 2º Izq., 28037, Madrid (Espanha)

E-mail
customer.service@tripmonster.com

Website
https://pt.tripmonster.com/

Recomenda esta marca?

2
4

Partilhar esta página

Tripmonster
Tripmonster respondeu à reclamação de Ana Silva
há 5 dias
Em tratamento
Nova resposta
Tripmonster

Tripmonster - Estou desde junho à espera do meu reembolso

Hi Ana

I can understand, in fact it is a long time since you are waiting for the refund.

Unfortunately many airlines are having big delays in approving refunds, and we as a travel agency cannot do much on that.

If you want, we can send you the refund ID so that you can contact the airline and confirm with them.

We are very sorry for the delay.

Regards

Tripmonster
Tripmonster respondeu à reclamação de Ana Silva
há 6 dias
Em tratamento
Nova resposta
Tripmonster

Tripmonster - Estou desde junho à espera do meu reembolso

Dear customer,

One of our agents has been checking the status of your refund and we would like to inform you that it is still pending to be approved by the airline.

As soon as it gets approved, we will proceed with the repayment to the same payment method you used in the booking process.

We are very sorry for the inconveniences that this situation might be causing you, and we are working to try to get the airline approval as soon as possible.

Regards

Tripmonster
Tripmonster respondeu à reclamação de Home
há 6 dias
Em tratamento
Nova resposta
Tripmonster

Tripmonster - Pedido de reembolso de voo cancelado tap

Dear customer,

One of our agents has been checking the status of your refund and we would like to inform you that it is still pending to be approved by the airline.

As soon as it gets approved, we will proceed with the repayment to the same payment method you used in the booking process.

We are very sorry for the inconveniences that this situation might be causing you, and we are working to try to get the airline approval as soon as possible.

Regards

Tripmonster
Tripmonster respondeu à reclamação de Ana Salgueiro
há 1 semana
Em tratamento
Nova resposta
Tripmonster

Tripmonster - Cancelamento da viagem no dia do check in

Hi

Let us paste here the content of the e-mail sent:

Caro Sr. Vicente do Rosário Évora,

Obrigado por nos contatar.

Estamos escrevendo para você sobre sua reserva 30T33U.

Já recebemos a autorização da companhia aérea.

Para concluir o reembolso de seus ingressos, forneça os seguintes dados bancários:

- Titular da conta (nome completo, sem iniciais permitidas).
- Endereço do titular da conta.
- Nome do banco.
- Endereço completo do banco.
- Número da conta.
- IBAN.
- SWIFT ou BIC.

Assim que recebermos essas informações, reembolsaremos seus ingressos.

Esperando por suas instruções.

Atenciosamente,

Tripmonster
Tripmonster respondeu à reclamação de Dalila Braganca
há 2 semanas
Em tratamento
Nova resposta
Tripmonster

Tripmonster - Reembolso por voo cancelado e não comunicado

Dear Dalila,

One of our agents has been checking the status of your refund and we would like to inform you that it is still pending to be approved by the airline.

As soon as it gets approved, we will proceed with the repayment to the same payment method you used in the booking process.

We are very sorry for the inconveniences that this situation might be causing you, and we are working to try to get the airline approval as soon as possible.

Regards

Tripmonster
Tripmonster respondeu à reclamação de Duarte Fernandes
há 2 semanas
Em tratamento
Nova resposta
Tripmonster

Tripmonster - Reembolso

Dear customer,

One of our agents has been checking the status of your refund and we would like to inform you that it is still pending to be approved by the airline.

As soon as it gets approved, we will proceed with the repayment to the same payment method you used in the booking process.

We are very sorry for the inconveniences that this situation might be causing you, and we are working to try to get the airline approval as soon as possible.

Regards

Carregar mais