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Tripmonster - Regarding refund

Resolvida
74841222
106
0 gostos
SHWETA apresentou a reclamação

Recently I had a booking from Moscow to Delhi on 19th June, 2022 and it has been rescheduled to a date I don't wish to travel that's 7th July, 2022 . I would like ask for a complete refund of my money.

Esta reclamação tem um anexo privado
09 mai 2022
Tripmonster adicionou uma resposta

Dear customer,

Thank you for sharing your experience with us and providing your booking details.

One of our agents is going to have a look at your case, contact the airline (if necessary) to ask for an update, and come back to you with further details.

Should you have any further requests, you can follow up by e-mail with our colleagues from Advanced Customer Support team.

Thanks

12 mai 2022
SHWETA adicionou uma resposta

The registered email id of tripmonster is no longer working.
Can i get another email id ?


15 mai 2022
SHWETA alterou o estado para Resolvida
15 mai 2022
SHWETA avaliou a marca

2/10

Não

Voltaria a fazer negócio?

The brand did quite well with the refund process and I got my refund in almost 8 - 10 days. Only worst part was not being able to contact the customer support and late response to mails.

Esta reclamação foi considerada resolvida

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