Recently I had a booking from Moscow to Delhi on 19th June, 2022 and it has been rescheduled to a date I don't wish to travel that's 7th July, 2022 . I would like ask for a complete refund of my money.
Thank you for sharing your experience with us and providing your booking details.
One of our agents is going to have a look at your case, contact the airline (if necessary) to ask for an update, and come back to you with further details.
Should you have any further requests, you can follow up by e-mail with our colleagues from Advanced Customer Support team.
The brand did quite well with the refund process and I got my refund in almost 8 - 10 days. Only worst part was not being able to contact the customer support and late response to mails.
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