Dear all,
I am writing to let you know the reason why, being an intensive user, I will not use Uber Eats ever again
I have requested a refund for missing items twice, and twice it has been denied.
Since the items were actually missed, I have in practice been charged for a service that was never fulfilled. This is serious and unacceptable.
Instead of threatening to shut down client accounts, you should be worried to make sure that certain restaurant partners reduce their failure rate
I have been very well served by your competitors ever since, and I maintain my options open in terms of recovering the loss that I have incurred
Regards
Data de ocorrência: 26 de fevereiro 2020
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