Dear Sir/Madam,
I jut would like to make a note here regarding UZO's inquiries...
I understand that UZO wants to collect information from its clients via phone calls, but I think the frequency of calls per client should be changed. I don't think it is normal to see 14 calls per day for the same client from UZO. This was the case on my phone last Friday (27/07/018). Today I picked up the 6th call, and patiently answered the questions of UZO's employee, without letting her know about the situation. I don't think she was aware of the number of calls I already received from UZO (not necessarily always from her). So, I would kindly ask the responsible to mind about optimizing/setting/checking/following up the outbound calls of UZO for inquiries. It would certainly improve the "user satisfaction inquiry" results, and save time and patience for the UZO call center employees and for the UZO clients.
Thank you for your understanding!
Kind Regards,
An UZO Client
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