On April 24th 2020, I went to the supermarket Apolónia in Almancil and I asked to the butcher meat in order to cook roast beef without any fat in it and soft, so what I wanted was a fillet mignon. I payed 72€ for the meat and instead of what I asked they sold me entrecote black Angus, which is a meat that has a lot of fat in it, which is not what I asked and not appropriate for what I told them I wanted (roast beef).
For that reason the meet was not consumed since, like it was said before, it was not appropriate for what I wanted.
Like I said, I payed 72€ (which is a lot a money for a peace a meet) and they didn’t even sold me what I asked. I am very upset with this since I am a very regular costumer and I do spend weekly a lot of money in this supermarket, I even get my groceries delivered at my bosses house, and this time, my boss and I are very unpleased costumers I do hope I can get an answer as soon as possible and that you are able to fix this somehow because if not, I’m not planning in buying any more meet from you.
Waiting for your answer. Regards, Manuela.
Data de ocorrência: 27 de abril 2020
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