IMT
IMT Marca Recomendada
Marca Recomendada
Performance da Marca
88.3
/100
Óptimo
Óptimo
Índice de Satisfação nos últimos 12 meses.
Taxa de Resposta
100%
Tempo Médio de Resposta
100%
Taxa de Solução
89,8%
Média das Avaliações
56,4%
Taxa de Retenção de Clientes
68,1%
Prémios e distinções
Marca Recomendada
Ranking na categoria
Institutos Públicos
1 IEFP 88.8
2 IMT 88.3
3 IMPIC 75.9
Instituto da Mobilidade e dos Transportes, I. P.
  • O IMT, I.P. é um organismo central com jurisdição sobre todo o território nacional, tem sede em Lisboa e dispõe, como serviços desconcentrados, das Direções Regionais de Mobilidade e Transportes do Norte, do Centro, de Lisboa e Vale do Tejo, do Alentejo e do Algarve.

  • 210488488
    Chamada para a rede fixa nacional
  • Av. Elias Garcia, n.º 103
    1050-098 LISBOA
  • imt@imt-ip.pt

IMT - For driving license

Resolvida
3/10
Harjit Singh
Harjit Singh apresentou a reclamação
6 de julho 2022
Hi Sir/Madam
I am here to inquire about my exchange of driving license status. As I have been told that the process relevant to my driving licence has been eight months , but getting delayed due to some technical issue from IMT, it has not yet been despatched to my address.

Furthermore, It is to say your good office that due this delay I am in too much mental stress, because I am stuck now and not able to associate myself with Uber and Bolt Drive platform.

Hence, please cooperate with me and issue my driving licence with no further delay.

Thanks and regards.

Nif. 301286230
Numero do pedido. 2021121500603000753
Name. Harjit singh
Data de ocorrência: 6 de julho 2022
IMT
7 de julho 2022
Exmo(a) Harjit Singh,

Agradecemos a sua exposição nr. 77315322 no dia 2022-07-07 que mereceu a nossa melhor atenção.

Seremos breves na resposta ao seu pedido.

Com os melhores Cumprimentos.
Harjit Singh
6 de agosto 2022
Hello sir my license is from poland but still taking so much time. Poland is in europe. I am in a lot of problem. Please help me I want to drive a taxi now, so without him I can't drive a taxi. So I don't have any other work. It's been more than nine months now I can't wait anymore what can I do now. I get very upset. When I M.T. When I go to inquire, no one tells me anything.
Harjit Singh
6 de agosto 2022
I don't know what is happening in my license process right now.
Harjit Singh
25 de agosto 2022
Hi Sir/Madam
I am here to inquire about my exchange of driving license status. As I have been told that the process relevant to my driving licence has been nine months, but getting delayed due to some technical issue from IMT, it has not yet been despatched to my address.

Furthermore, It is to say your good office that due this delay I am in too much mental stress, because I am stuck now and not able to associate myself with Uber and Bolt Drive platform.

Hence, please cooperate with me and issue my driving licence with no further delay.

Thanks and regards.

Nif. 301286230
Name. Harjit Singh
Numero do pidido. 2021121500603000753
Cell number. 920252557
IMT
16 de setembro 2022
Exmo(a) Harjit Singh,


Informa-se que os pedidos de troca de carta de condução estão sujeitos a análise técnica, sendo que caso estejam cumpridos todos os requisitos da legislação Portuguesa vigente nesta matéria, o pedido é concluído com emissão de carta de condução.

Assim que o processo sofrer alterações receberá notificação via email.

Com os melhores Cumprimentos.
Harjit Singh
16 de setembro 2022
I have also given the technical analysis documents of my license. I am still waiting, my status is not changing. But the delay leads me to huge failure and suffers setbacks.

However, it is a very humble request to the honourable department to show sympathy on my case and issue my exchanged driving licence with no further delay please so that I could move forward in my career.

Look forward to having your generous contemplation in this regard, please.

Thanking you in anticipation, please.

Thanks and regard.

Harjit Singh
Nif 301286330
Harjit Singh
30 de setembro 2022
I have also given the technical analysis documents of my license. I am still waiting, my status is not changing. But the delay leads me to huge failure and suffers setbacks.

However, it is a very humble request to the honourable department to show sympathy on my case and issue my exchanged driving licence with no further delay please so that I could move forward in my career.

Look forward to having your generous contemplation in this regard, please.

Thanking you in anticipation, please.

Thanks and regard.

Harjit Singh
Nif 301286330
Harjit Singh
4 de outubro 2022
My complaint is not resolved yet.

resolv touch by mistake
Harjit Singh
4 de outubro 2022
Dear Sir \ Madam

I am writing to inquire about my driving license status from your respected department, as it has been going to be one year of my submission of my Polish Driving License to get it exchanged for a Portuguese Driving License.

It is to inform your highly respected authority that this delay has no proper and satisfying response in this regard, making me suffer enormously in mental and physical destruction because I had wanted to start my TVDE driving for a long time back to support my family's financial position. But the delay leads me to huge failure and suffers setbacks.

However, it is a very humble request to the honourable department to show sympathy on my case and issue my exchanged driving licence with no further delay please so that I could move forward in my career.

Look forward to having your generous contemplation in this regard, please.

Thanking you in anticipation, please.

Thanks and regard.

Harjit Singh
Harjit Singh
8 de outubro 2022
I have also given the technical analysis documents of my license. I already submitted in IMT. I am still waiting, my status is not changing. But the delay leads me to huge failure and suffers setbacks.
Harjit Singh
8 de outubro 2022
This is copy my license technical analysis documents I already submitted in IMT.
Harjit Singh
9 de outubro 2022
None of my problems were solved and my license status was not changed. I was resolved by mistake.
Harjit Singh
Harjit Singh avaliou a marca
11 de outubro 2022

I don't understand stand. how is your site work. I say I resolved by mistake. My case not solved. Still pending not change status.

Esta reclamação foi considerada resolvida
Comentários
16 de setembro 2022

I have also given the technical analysis documents of my license. I am still waiting, my status is not changing. But the delay leads me to huge failure and suffers setbacks.

However, it is a very humble request to the honourable department to show sympathy on my case and issue my exchanged driving licence with no further delay please so that I could move forward in my career.

Look forward to having your generous contemplation in this regard, please.

Thanking you in anticipation, please.

Thanks and regard.

Harjit Singh
Nif 301286230