Performance da Marca
47.2
/100
Razoável
Razoável
Índice de Satisfação nos últimos 12 meses.
Taxa de Resposta
84,6%
Tempo Médio de Resposta
52,7%
Taxa de Solução
53,8%
Média das Avaliações
18,9%
Taxa de Retenção de Clientes
10,5%
Ranking na categoria
  • +32 471 01 51 39
  • 1 Poulton Close; CT17 0HL Dover, Kent
    United Kingdom
  • info@myecopads.com

MyEcoPads - Appalling quality; felt deceived

Sem resolução
1/10
YM Gaspar
YM Gaspar apresentou a reclamação
6 de maio 2021
I wished I had seen this website before I placed my order with ecopads. Their website looked very promising, but when I got the products I was appalled.

They looked like some dropshipping cheap products from China! No proper individual wrapping; I bought two bundles and everything was stuffed in a small bag. No receipt. No brand logo or tags in the package. The products smell.

They claimed the materials used is 100% organic cotton…no certification can be found in their website nor in the package sent.

They claimed to be No.1 in Portugal….please provide statistics.

Read the complaints in this website; don’t want to pay postage and waste my time to ask for refund…have given them to my dogs to play fetch.
Data de ocorrência: 6 de maio 2021
YM Gaspar
YM Gaspar avaliou a marca
3 de novembro 2021

Fraud!

Esta reclamação foi considerada sem resolução
Comentários

It's all from aliexpress. If you search for reusable pads there you'll find the same items for a tiny fraction of the price you paid on MyEcoPads. It's obvious and very easy to confirm but the company, for some reason, refuses to admit it. Kinda funny even.