AIMA - It’s been 10 months already and still i didn’t receive my residency permit

On 6th July 2023, I have applied for my residency permit as student in Portugal. It's been 10 months already, the SEF is still analyzing my case. All of my friends have got their cards already and every time I go to SEF they told me to wait. When I applied for student permit, my case officer even made me cancel my SEF entry. I don't know what to do. I go to SEF almost every week and they are very rude with me. I feel really helpless. I am getting sick mentally day by day. My friends asked me to contact here for help. Please help me out.