Performance da Marca
84.5
/100
Óptimo
Óptimo
Índice de Satisfação nos últimos 12 meses.
Taxa de Resposta
100%
Tempo Médio de Resposta
88,8%
Taxa de Solução
83,3%
Média das Avaliações
63,3%
Taxa de Retenção de Clientes
100%
Ranking na categoria
Universal Cover, SA

Coverflex - Didn't received the food card

Em tratamento
ginomai tech solutions
ginomai solutions apresentou a reclamação
17 de abril 2024
its the worse The worst service we have received
It's been three months, the card hasn't arrived two weeks ago I asked for a refund on the deposit and there's still no answer.
I didn't expect such bad service from such a big company.
Data de ocorrência: 17 de abril 2024
Coverflex
22 de abril 2024
Hi Ginomai Tech Solutions, 



I Hope this email finds you well. 


We apologize for the inconvenience caused regarding the card shipment situation.



Our team has handled your case internally and you should have received an email with our feedback on that issue, as well as the deposit refund, that we can see it’s already regularized. 



We remain at your disposal for any further questions.

Thank you,

Coverflex team.
Coverflex
Coverflex está a aguardar resposta do utilizador
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