Ranking na categoria
Universityplaces
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211143939
Chamada para a rede fixa nacional -
Largo Duque do Cadaval, nº 17, Fracção I
1200-160 Lisboa, Portugal - customercare@uniplaces.com
Uniplaces - Security deposit
Sem resolução
Camila apresentou a reclamação
23 de abril 2019
I made a reservation with Uniplaces and did not receive my security deposit back. The landlord has also vanished and Uniplaces has neglected to help. Also, it was always a very shady website and never felt any obligation towards the clients.
Data de ocorrência: 23 de abril 2019
13 de maio 2019
Dear Camila
Thank you very much for feedback!
We are sorry that your experience with our service didn't meet your expectations.
We have verified that the mediation of your security deposit case is still ongoing, and we ask you to consider that we work hard to mediate any issue between tenants and landlords in cases of complaints. Please know that our agent is doing our best to help you.
Thank you for your comprehension.
Kind regards,
Your Uniplaces Team
Thank you very much for feedback!
We are sorry that your experience with our service didn't meet your expectations.
We have verified that the mediation of your security deposit case is still ongoing, and we ask you to consider that we work hard to mediate any issue between tenants and landlords in cases of complaints. Please know that our agent is doing our best to help you.
Thank you for your comprehension.
Kind regards,
Your Uniplaces Team
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