FedEx - Atraso após atraso na entrega

I have been waiting now 3 business days for delivery, every time the driver puts "customer not available" as a reason for not delivering the package. I have called 2 times now and every time the customer service agent says that the package is in the vehicle for delivery but no one contacts me or comes to my door. I have lost 3 days now sitting at home waiting for delivery. I have complained to my supplier who send me the goods but nothing seems to move Portuguese Fedex. Rangel can NEVER be called an express service as they take weeks to deliver the packages. This is definitely not a world standard Fedex service it's more like a poor quality domestic Portuguese service which is embarrassing for a company that has a world known name and reputation.

I'm STILL waiting for my package. The service I paid for - Express Delivery in 2-4 business days. Poor, unprofessional, disappointing service from so called "Fedex". The shipment left the origin facility on July 17 (!!!!), the package was on vehicle for delivery on July 19 (!!!) Today is July 26th of July. So for 7 days now it's being delivered from the Lisbon facility/airport to Mafra area. Is this not ridiculous???? Moreover, I have to call every single day (and pay for the call!) to hear that the package is out for delivery, I stay home to receive it and it never comes. This Rangel/Fedex is a total joke. I will NEVER use their services again and will advise other people to stay away from this super express services.

I'm appalled by this unprofessional service. Now they lie that I wasn't home, there is no notice in the mailbox and they NEVER came. Whoever is a driver he is just a lair. Just awful and more than unprofessional, simply awful service. My package was not delivered.