Após contacto directo com o vosso departamento há varios meses e sem ter obtido qualquer resposta, venho aqui manifestar o meu desagrado relativamente a esta situação já bem conhecida por vós.
Espero obter uma resposta com a maior brevidade possivel.
August 5, 2016
Mazda Motor Corporation is extending the warranty coverage for dashboard crash pads on certain 2009-2013 Mazda6 vehicles produced from February 4, 2008 through August 24, 2012.
On certain model year 2010 Mazda6 vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the crash pad may deteriorate over time. If there is prolonged exposure and deterioration, the crash pad could develop a sticky surface. If a sticky surface condition exists, Mazda suggests the crash pad be replaced and is extending the warranty coverage to address this condition for a period of 10 years (120 months) from the original warranty start date, with no mileage limitation. The warranty extension only applies to the sticky surface condition. It does not apply to crash pads that are discolored, warped, or split. These conditions are covered under Mazda’s New Vehicle Limited Warranty for the first 36 months or 36,000 miles, whichever comes first.
Any customer whose eligible vehicle experiences this condition is asked to contact their Mazda dealership.
Data de ocorrência: 22 de setembro 2020
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