Tripmonster - Cobrança de serviço especial na compra de um bilhete de avião

Dear customer,

We have been informed that our colleagues have contacted you about your query. All the information has been sent by e-mail to the same address you indicated in the purchase process.

You have never respond to our multiple emails sent to you by our reclamation department.

Remember that from our side we can only send your communication, those who manage your case are the agents.

We kindly ask you to follow up your query with them through the e-mail thread #5426608: Sua reserva 275J3H. Em formação..

We await for your response

Thanks and regards