DGAJ - Direção Geral da Administração da Justiça - Criminal certificate issue delay

Dear Sir,

Considering important to build a relationship of trust with citizens, so your contact is very important for us, with the purpose to the continuous improvement of the services we provide to citizens.

However, given the need to comply with the general regulations on the protection of personal data, we ask you to submit the complaint in the place available for this purpose on the DGAJ website.

Therefore, in order for us to properly analyze your complaint, we suggest that you submit it via the link: https://dgaj.justica.gov.pt/Formularios/Reclamacao-sobre-funcionamento-dos-servicos

Convicted that in the next opportunity our services' response will correspond to Your Excellency's expectations.

Yours sincerely”

DGAJ