MEO - Faturação

Ataeollah zadeh apresentou a reclamação

8 de dezembro 2018

As per below attached complaint copy which i have made three time to MEO but unfortunately never get solved.
I demand reconnection of my internet and fix line in returns to make payment of outstanding bills which i have never received bill in my post box. Due to my trip to outside Portugal even didn't had chance to pay online without invoice. i request reconnection without penalty and reconnection fee.

As well request my two account mobile no 968710775 and 961024277 account details bill for last six months.

Please note that i have paid fully bills of mobile numbers and didn't get reconnected , i demand compensation and demurrage from meo as this numbers was using for my business line and it effect my reputation and credit.

Looking forward to hearing resolve over my complaint.

Data de ocorrência: 8 de dezembro 2018

MEO

18 de dezembro 2018

Good afternoon Ataeollah faramarzzadeh, the customer service is available in the following contacts www.meo.pt/contactos. Thank you

MEO

13 de janeiro 2021

Exmo.(a) Sr.(a),

Agradecemos a sua comunicação e no seguimento da mesma, consideramos que a situação já se encontra resolvida . Não hesite em contactar-nos através dos canais oficiais de suporte indicados em https://www.meo.pt/contactos .

Lamentamos desde já todo o tempo decorrido e informamos que continuamos empenhados em servir o Cliente com a qualidade indispensável.

Com os nossos cumprimentos,
MEO

Esta reclamação foi considerada resolvida pela marca, e aceite pelo utilizador