I went back to DHL's delivery point in my home area today, I couldn't get any information from my order, although DHL told me that I had received my order (a lie because I never received anything). On my own I was personally asking my neighbors if they knew anything, after a few hours I found out that DHL employees left the parcel in a small cleaning shop near my house without leaving me any written paper in my postal box or sent notice via email informing me of this. And the serious thing is that I brought my order from this cleaning shop without even signing a paper, nor did I need to identify with my ID card. Really bad service from DHL, too bad to be true.
Esta reclamação tem um anexo privado
Data de ocorrência: 27 de setembro 2019
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