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Deeply
Deeply respondeu à reclamação de Rein
há 1 semana
Em tratamento
Nova resposta
Deeply - Bad wetsuits and even worse customer service
Deeply

Deeply - Bad wetsuits and even worse customer service

Dear Rein,

We hope you're doing well.

Following the established contacts with our Customer Support Team, we could consider that the situation is under analysis and will be clarified/solved , soonest as possible, with the best possible solution for both parts.

Thank you for your comprehension.

Deeply Team

Deeply
Deeply respondeu à reclamação de Rein
há 1 mês
Em tratamento
Nova resposta
Deeply - Bad wetsuits and even worse customer service
Deeply

Deeply - Bad wetsuits and even worse customer service

Dear Rein,

We hope you're doing well.

Following the established contacts with our Customer Support Team, we could consider that the situation is under analysis and will be clarified/solved , soonest as possible, with the best possible solution for both parts.

Thank you for your comprehension.

Deeply Team

Deeply
Deeply respondeu à reclamação de Raquel Sousa
há 5 meses
Sem resolução
Nova resposta
Deeply

Deeply - Fato de surf

Olá Raquel,

Esperamos que te encontres bem.

Lamentamos desde já que ainda não tenhas recebido qualquer resposta relativamente ao teu contacto. No entanto, confirmamos que não recebemos qualquer contacto associado ao teu email araquelsousa13@gmail.com. Por favor confirma se utilizaste o canal/email de apoio ao cliente da Deeply, que poderá ser através do email customerservice@deeply.com ou através do seguinte link - https://deeply.zendesk.com/hc/pt/requests/new

Agradecemos desde já a tua colaboração.

Cumprimentos,

Deeply Customer Service

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